Privacy Policy
We respect your privacy and are committed to protecting your personal data.
Last updated: September 15, 2025
Introduction
StreamLupe ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at streamlupe.com and use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Contact Information: Name, email address, company name when you contact us or join our waitlist
- Communication Data: Messages, inquiries, and feedback you send to us
- Account Information: When our service launches, information needed to create and manage your account
Technical Information
We automatically collect certain technical information, including:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, timestamps of visits, referral sources
- Log Data: IP addresses, access times, error logs
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to inquiries, send updates about our service, and notify you about our launch
- Product Development: To understand how our website is used and improve our offerings
- Legal Compliance: To comply with applicable laws and protect our rights
- Security: To protect against fraud, abuse, and security threats
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party service providers who help us operate our website and services (e.g., email service providers, hosting providers)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with any merger, acquisition, or sale of assets
- Protection: To protect the rights, property, or safety of StreamLupe, our users, or others
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure hosting infrastructure
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you voluntarily provide information (e.g., joining our waitlist, contacting us)
- Legitimate Interest: To improve our website, analyze usage patterns, and develop our services
- Legal Obligation: To comply with applicable laws and regulations
- Contract Performance: To provide services you have requested
Marketing Communications
We may send you promotional communications about StreamLupe, including:
- Product updates and launch notifications
- Educational content about Kafka management
- Early access opportunities and beta invitations
- Industry insights and best practices
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in any email
- Contacting us directly at info@streamlupe.com
- Updating your preferences when our service launches
Your Rights and Choices
You have the following rights regarding your personal information:
Data Access & Control
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
Communication Preferences
- Opt-out: Unsubscribe from marketing communications
- Preference Management: Control what types of emails you receive
- Frequency Control: Adjust how often you hear from us
- Complete Withdrawal: Remove yourself from all communications
How to Exercise Your Rights
To exercise any of these rights, please contact us at support@streamlupe.com. We will respond to your request within 30 days and may require identity verification for security purposes.
Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons, device identifiers, and pixels) to enhance your browsing experience, analyze website traffic, and understand user preferences.
Types of Cookies We Use
- Necessary Cookies: Essential for website functionality and cannot be disabled
- Performance/Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
- Functional Cookies: Remember your preferences and provide enhanced features
Managing Cookie Preferences
You can control cookie settings through your browser preferences. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block all cookies (may affect website functionality)
- Delete cookies when you close your browser
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Waitlist and contact form data will be retained until our service launches and for a reasonable period thereafter, unless you request deletion.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and include appropriate safeguards to protect your information.
Age Requirements and Children's Privacy
Our services are intended for users who are at least 16 years old. We do not knowingly collect personal information from individuals under the age of 16.
If you are a parent or guardian and believe your child under 16 has provided us with personal information, please contact us immediately at support@streamlupe.com. We will take steps to remove such information from our systems.
We comply with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA) in the United States and similar regulations in other jurisdictions.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
StreamLupe
Email: support@streamlupe.com
General Contact: info@streamlupe.com
Website: https://streamlupe.com